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Q How do you ship my orders?
A Express: UPS, DHL; Air Freight;Sea Freight.
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Q Can I visit your factory?
A Absolutely! We warmly welcome you to visit our factory at your convenience. We can arrange to meet you at the airport or high-speed rail station, and look forward to showing you our production facilities and capabilities.
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Q What is the warranty period?
A We offer an 12-month quality guarantee on most of our products.
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Q What's the minimum order quantity (MOQ)?
A We offer both stocked and custom products with varying minimum order quantities. Typically, for custom products where we can include logos and customize packaging, the MOQ starts from 1000 pieces. However, we are flexible and can accommodate smaller quantities depending on specific requirements.
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Q What is the delivery time?
A Once your order details are confirmed, we will provide you with a detailed project timeline outlining production and delivery schedules.
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Q How should I pay?
A We accept payments via T/T (Telegraphic Transfer), L/C (Letter of Credit), or Paypal for convenience and security.
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Q How do I place an order?
A Please contact our customer service team to discuss your project requirements. We will work closely with you to develop and manufacture the products you need.
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Q Can you give me a discount?
A Our pricing policy is based on order quantity. We offer competitive pricing and will provide the best quote based on the volume of your order.
